About Solar Synergy

Solar Synergy is part of a new generation of solar water heating suppliers. We are suppliers of the new vacuum tube technology collector panels to the South African market, and are based in Pietermaritzburg. We have our own installation service for the greater Pietermaritzburg area.

In an industry which is growing rapidly, we feel we need to differentiate ourselves from companies who want to cash in on the energy crisis.

We have been in business in Pietermaritzburg since 1996 and have served the domestic end user and contactors with our supply and installation of brand name floor heating. While we fully embrace new technology, we feel some old fashioned rules still apply. Hence our Mission Statement below.

Our Mission Statement
Our aim is to provide customers with products which combine quality and affordability, and that our success in this will ultimately result in a healthier environment.

Our Ethics
We will Endeavour to:

  • Treat our customers courteously.
  • Maintain a high standard of service and quality.
  • Charge a fair price for goods and services.
  • Check all products are in good condition before and after they are installed.
  • Honour our warranty.
  • Ensure our staff are properly trained.
  • Not miss represent the experience or capabilities of ourselves or our employees or agents.
  • Not exploit the ignorance of our customers with regard to product or services.
  • Not make misleading claims or use terms which might not be understood.
  • Comply with all laws and regulations applicable to our business.
  • Run our business on Christian principles.